Easy & Private Shipping

All items are shipped in our popular  envelopes, from our parent company Executive Media Inc. The return and source addresses are included, but the source store name is not. You will be able to see your delivery clearly in your mailbox as our envelopes are so bright and shiny! But the contents of the envelope are kept private.

For international manifests, depending on the country you live in, the requirements may be different. For the most part, we ship items with a Mens Clothing description. Some countries do require a coded textile description, and we legally must complete that. But even in that case, it usually shows as a numerical code, such as 1123.3423.12.

Your privacy and comfort is our #1 concern.  Whether your purchase is a gift for someone else, or for yourself, your shipment is private and we do not advertise on the outside of our packages.

COVID-19 DELIVERY NOTICE
Delivery times may vary or be a couple of days slower, due to Covid-19 protocols.  We provide your shipment to the provider in a timely manner, please allow a couple of extra days on international shipments for delivery.

TRACKING ON SHIPMENTS
Canada Post has different service levels, and methods of shipping domestically and internationally. For example, Canada Post partners with USPS in the USA.

CANADIAN DOMESTIC SHIPPING

CANADA Large Letter Mail – This method is the cheapest, and is available only by request.  Large Letter Mail is restricted by size. This option will not display upon checkout, but will be used from time to time when taking advantage of Free Shipping offers or discount codes. Delivery time: 1-2 weeks estimated

CANADA Regular Parcel – Up to 9 days delivery, depending on your location. Tracking number is provided

CANADA Expedited Parcel 5-7 days delivery, depending on your location in Canada. Tracking number is provided

CANADA Express Post Regional is next day, National is 2 day delivery. Tracking number is provided

CANADA Priority Post Next day delivery. Tracking number is provided

USA and INTERNATIONAL SHIPPING

Small Packet USA (USA Only) This is the most cost effective shipping method, and our most common shipping method. It does not include a tracking number. Delivery time: 5-8 days estimated

Small Packet International This is the most cost effective shipping method, and our most common shipping method. It does not include a tracking number. Delivery time: 1-2 weeks estimated

International Parcel – We do not recommend this method.  Surface International is transported by container (truck and ship) and may not depart Canada until that container is full. This timeline is unpredictable. But, it’s cheap and it works. Delivery time: 6-8 weeks estimated, up to 14-16 weeks.

Tracked Packet USA 4-7 days delivery, depending on your location. Tracking number is provided

Expedited Parcel USA 4-7 days delivery. Tracking number is provided

Express Post USA 2 and 3 days delivery. Tracking number is provided

Tracked Packet International 6-10 days delivery. Tracking number is provided

Express Post International 4-7 day delivery. Tracking number is provided

Priority Worldwide 2-3 day delivery. Tracking number is provided


COST OF SHIPPING
The fee associated with shipping your package is quote automatically to us from Canada Post (in partnership with your local provider) and is not adjusted.  We do not determine shipping costs.

WHY CANADA POST
Shipping through the postal system, for most countries, removes additional duty fees.  In particular for packages that go back and forth from Canada to USA and vice-versa. This saves our customers money.


Free Shipping Programs

Some programs offer free shipping, here is what you need to know

FREE SHIPPING METHOD
Free shipping is offered by our store during promotions, and use of some discount codes.  Free shipping is sent via large letter in Canada, and does not offer tracking. 

TRACKING ON SUBSCRIPTIONS
Tracking is available on clubs and subscription programs.  Options to upgrade your shipping to a new method that includes tracking, is available.

SHIPPING FAQ
Banff Beard Co's primary courier is Canada Post. Shipping charges (in most cases) will be determined with your purchase. We reserves the right to review shipping charges and adjust accordingly if it is inaccurate or there is an error. We will attempt to notify you of any changes. Your credit card will NOT be charged without your consent (we just physically can’t even do that!). If you choose to decline our shipping method, Banff Beard Co reserves the right to cancel your order, with full refund.

  • Funds are collected when your products are packed for shipping, or when orders are placed on your behalf
  • Shipping charges are an estimate, and additional fees may be requested
  • We do not provide product pickup services
  • Banff Beard Co reserves the right to cancel any order, for any reason, with a full refund
  • Suspect fraudulent orders will be reported to appropriate authorities
  • Tracking numbers are provided to you via the email on your profile, if applicable for your shipping method.

Courier/Shipping work stoppage
In the event of a work stopped, or strike by one of our shipping providers, we may choose to hold your order or select an alternative method to ship to you. Differences in costs will be absorbed wherever possible, but additional fees may apply. If your package has already been sent, and there is a work stoppage, your package will arrive after the work stoppage is over and service is resumed. We will not be sending a replacement as this is unfortunately out of our control.

 

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